Intelligent Business Research Services

Better Practice Special Report: Microsoft Teams Governance

So you’ve got Microsoft Teams… now what?

Use of Microsoft Teams skyrocketed in 2020, largely due to the need to get staff working from home quickly and collaborating seamlessly. Microsoft reported a greater than 50% increase in Teams usage in the later half of 2020. Furthermore, IBRS clients report that the rapid uptake of Teams during lockdowns has not abated as people return to work. The value of collaboration working environments has been fully demonstrated, and there is no turning back.

In short, Teams is one of the platforms spearheading the introduction of deep collaboration. 

Deep collaboration is where new collaborative working environments fundamentally alter now only how people work together, but the processes of how work gets done, who does it, where it’s done, and most significantly for this guide, your organisation’s information lifecycle.

“Deep collaboration is disruptive.”

This special report focuses on how to address the disruptive nature of Teams and the new risks: that is, what is urgently needed for Teams governance. However, IBRS recommends that better practices for Teams governance should be considered within the scope of a comprehensive Future of Work Strategy.