Intelligent Business Research Services

Trends for 2021-2026
No new normal and preparing for the fourth-wave of ICT

COVID-19 will continue to cause social, workplace and economic disruption... what is the impact on your ICT strategy?

Download the IBRS Trends 2021-2026 executive presentation kit to discover the emerging ICT operating model to addressed the long-term ramifications of the pandemic. There is no returning to the way things where... and your teams needs to be prepared.


Thinking that the pandemic will soon be past and some form of new normal will emerge, be it working from home or office work, or a hybrid mix - is a misconception. Even with a vaccine, the pandemic will continue in isolated, difficult to predict pockets, and cause sporadic rapid changes to work practices for the foreseeable future.


Organisations will need to be able to quickly flip-flop work environments rapidly, and work processes - and thus technologies - must evolve to meet the challenges of the 'age of uncertainty'.  A fourth wave of ICT architecture is emerging, with a focus on information over architecture, low-code everything and powered by algorithms.

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